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Internet Essentials Philadelphia: Only available in Philadelphia, this program offers less pre-qualification restrictions, but maintains proof of low-income requirements to enroll.Enrollees have to prove they receive qualifying housing assistance. Housing Assistance: Everywhere Comcast is available.Only available in: Atlanta, Boston, Detroit, Fresno County, Calif., Hartford County, Conn., Houston, Miami-Dade County, Fla., Palm Beach County, Fla., Philadelphia, San Francisco, Santa Clara County, Calif., and Seattle. Low-Income Seniors: (SSI, Medicaid, and other low-income program participation required).Nearly half of all adults with an income below $30,000 don’t have home broadband service or a traditional computer, a 2017 Pew Research study found.Ĭomcast has been testing expansion of its Internet Essentials program, which originally only targeted families with school-age children, with new qualifying groups to boost subscriber numbers: Detroit, which has seen major depopulation and is no longer deemed a “large city,” is even worse, with only 60.9% of city residents signed up for internet. Because of its large low-income population, only about 75% of Philadelphia’s residents have internet access. In Philadelphia, the nation’s poorest large city, the contrast between super-wealthy Comcast and the thousands of poverty-level residents is striking. “That is a real roadblock to someone trying to keep their utilities affordable and their families online,” Mercer told the newspaper.Ībout 70 percent of low-income veterans presently lack internet access. Mercer says the restrictions that insist customers go without Comcast internet for at least three months and never have an outstanding bill are particularly hard for many low-income people to meet. Most critics blame Comcast’s onerous qualification requirements for the relatively low enrollment.īryan Mercer, executive director of West Philadelphia’s Media Mobilizing Project, told The Inquirer Internet Essentials offers “speeds that don’t even meet the FCC definition of broadband” and a “series of restrictions” that disqualify those who already manage to scrape enough money together to buy Comcast internet access without the benefit of the Internet Essentials discount program. In the seven years of its existence, Comcast has only managed to enroll six million people in the program, a fraction of those that would otherwise qualify who live in Comcast service areas. Food Distribution Program on Indian Reservations (FDPIR).Tribally-Administered Temporary Assistance for Needy Families (TTANF).Bureau of Indian Affairs General Assistance.Temporary Assistance to Needy Families (TANF).Supplemental Nutrition Assistance Program (Food Stamps or SNAP).Emergency Aid to the Elderly, Disabled and Children (EAEDC).
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A free Comcast Wireless Gateway, delivering in-home Wi-Fi at no additional costĬomcast requires all applicants, including veterans, to pre-qualify for the service with an application and agree to submit re-qualification paperwork annually.Access to free internet training online, in print and in person.Option to purchase laptop/computer for $149.99 + tax.No activation fees and no equipment rental fees.Cohen claimed the program’s expansion “will enable us to reach about a million low-income veterans.” Cohen, Comcast’s senior executive vice president and chief diversity officer, speaking at a news conference Monday at a veterans housing complex under construction in Philadelphia. “Veterans have stood up for our country, and for our way of life, and we believe it’s time for all of us to stand up for those veterans,” said David L. Phillip Dampier AugComcast/Xfinity, Consumer News, Public Policy & Gov't 10 CommentsĬomcast announced this week it is expanding its $9.95 discount internet access program Internet Essentials to qualified low-income veterans.